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When you create that custom application in the 2WIRE gateway, make sure you select your panasonic camera in the first drop down that designates the "computer" for the hosted application.This took me about 5 minutes to do from the firewall settings page on the 2WIRE router gateway management site. I wanted to set this camera up so I could view it at work. A lot of reviews here say the panasonic tech support was excellent. (Note that the camera itself is still set up with default port 80 in the Panasonic setup interface). If I can save anyone the excruciating pain I went thru of chasing down a whole bunch of nonsense solutions I hope that helps. That wasn't my experience.
It was the only thing I did that made the camera visible at both my husband and my work. No matter what I did it didn't seem to work (my solution at end of review). Not saying this will work for you, but it did for me. Sure they speak english and will spend time with you. But they couldn't solve my problem and blamed it on a lot of red herrings:- My 2WIRE modem/router is "quirky" - said I needed to have a separate Linksys router that was set up in "bridge" mode- MY ISP (AT&T) is blocking port 80 outbound- That I should set the camera to a different port like 5000- My work firewall is blocking video/active X/ whatever- and on and onSO, after going out and buying suggested Linksys router, jumping thru all the hoops they suggested, spending no joke about 30 hours over two and a half days with three different support teams (AT&T, Panasonic, and Linksys.even hired a paid support engineer).it still didn't work.We finally found a technician with a company that sells net cams that told us what we needed to do was set the camera up as a hosted application in the 2WIRE router with ALL of the following ports opened as part of the hosted application: 80, 554, 5556, 5557, 5558, 5559. I couldn't tell you why this worked though, but I figure if these other people are using it to demo their cameras and if it also worked for me, then maybe it is a legit solution.
If not, at least you only invested a few minutes in trying it out.The camera itself, by the way, has a great picture and seems like it is pretty easy to operate.
You do not need your computer to be on.3. This was the end result of a very long and extensive search. Yes it did, by far.The camera is actually like a robot, which you can operate by remote control over the internet. With audio.2. You can log on as an administrator or simply as a limited viewer6. Imagine that.Installation is relatively easy, but can be challenging if your router is an older model.
You can make changes on the fly over the internet, with instant results. Needless to say, I was hoping it would meet my expectations and desires. It contains its own server, so it will email you notices or picures if you want in the event the camera sensor detects something.4. However, the customer support this product comes with is unparalleled.What I like the most:1. The video quality you can see using any browser over the internet. 5.
Patient and knowledgeable customer service.
I thought I'd call the support line to see how fast the response is.20 mn and still waiting on the 800-272-7033.anyone have the "BatPhone" number. 800-211-7262 doesn't seem any better.G2
If I were to move the camera any further away(I tried)it loses the signal. Panasonic support is very helpful and they speak English. The wireless efficiency runs between 7-17%(weak to good). I had this camera up and running out in my dog kennel in a 1/2 hour wirelessly 175 feet from the router. All in all I'm ok with the product so far, nothing to write home about though. The software is easy to install and understand.
The microphone works fine.
Low light picture quality is non-existant.
I contacted tech support and they had to send an email to Japan to have the user id reset.
This time frame included a call to Panasonic and a call to my ISP.
I bought a refurbished model and the tech never reset the user account with Panasonic in Japan.
Even with a night light in the 5'x6' kennel you cannot see anything at night.
Pan and tilt work fine.
I cannot rate the internet capability yet until I can register the camera with [.].
For the money I expected far more from this camera and the tech who refurbished it.
I bought this camera a little over a year ago, as I work from home and like to be able to see whats going on outside everytime my dog starts barking and I dont want to get up each time to see whats up.For that purpose, it has been ideal. Its still usable but its blurry. With the PTZ I can look all the way up and down my street from the second-story window. Frame rate, low light performance and resolution are all great.Unfortunately, just after the warranty expired (just one year), the picture went all screwy. I contacted Panasonic for support and they let me know it was out of warranty but could be repaired.This camera really needs to come down to $149. Unfortunately not alot of manufacturers are competing with Panasonic in this class to create the pricing pressure.
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